This document presents Zanotti’s Privacy and Data Processing Policy, in compliance with the Brazilian General Data Protection Law (LGPD) and the General Data Protection Regulation - GDPR (when dealing with data from residents of the European Community).
Zanotti’s Privacy Policy was formulated to ensure the privacy and security of the information collected from our customers and users, whether obtained online or offline, including personal data collected through various ways, such as this website and its underlying pages, blogs, social media, customer service, email, phone, WhatsApp, visits, and events. In this Policy, we describe how and why your personal data is collected, used, and stored.
1. DATA PROCESSING CONTROLLER
The Data Processing Controller of your personal data is:
Zanotti Indústria e Comércio Ltda. hereinafter referred to as “We/Us”.
CNPJ/MF: 78.256.336/0001-07
Residential Address: Rua Germano Wagner n. 1000, CEP (Zip Code): 89.256-800, Jaraguá do Sul, Santa Catarina, Brazil.
Contact: privacidade@zanotti.com.br
2. DATA PROTECTION OFFICER
Name: Fabiane Schmitt Jacobi
Contact: privacidade@zanotti.com.br
3. KEY CONCEPTS
For the Privacy Policy to be properly understood, it is essential to clarify some important concepts:
Zanotti/We/Us – controller of the Data Holder’s personal data;
Client/You/User – any individual who browses our website, fills out any forms, downloads any material, registers, or provides data through the means listed above;
Personal data – any information that identifies a person or that, when used in combination with other processed information, identifies an individual. Also, any information through which it is possible to identify or contact a person;
Processing of personal data – means any operation performed with Personal Data, such as those referring to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, elimination, evaluation, or control of information, modification, communication, transfer, diffusion or extraction;
Data holder – any individual whose personal data is processed by Zanotti;
Purpose – that which we want to achieve by processing personal data;
Consent – clear and objective authorization granted by the data holder for the processing of their personal data with a previously stipulated purpose. After giving consent, you can revoke it at any time. However, it is worth mentioning that such revocation does not cancel previously carried processing;
Anonymization – Use of reasonable and available technical means at the time of Management, whereby data loses the possibility of an association, directly or indirectly, with an individual;
Data Protection Officer – the person appointed by Zanotti to act as a communication channel between the controller, data holders, and the National Data Protection Authority (NDPA).
4. DATA COLLECTED
For you to enjoy some of the website’s benefits, receive our latest news, newsletters, promotions, download our e-books and other information about our products that may be of your interest, or contact us, you must register on the website and provide the data requested.
When you access Zanotti’s website, the following data may automatically be collected through cookies: the device you are using, your browser, your IP address, access time, location, and other data that may be available in cookies on your access device.
If you fill out any form presented by the website, other data may be collected, such as contact data (name, nickname, email address, telephone number, WhatsApp number), location data (country, state, city), professional profile data (position, name, and segment of the company where you work, number of employees of the company, corporate tax number, social media profile, your academic background), billing data (name, ID, address), data for marketing purposes (your preferences, content of interest). On the other hand, if you register through your Facebook/Google account, we will collect publicly accessible personal data on your social network profile, such as your name and profile picture, in addition to other public information such as occupation and your profile on Instagram or other social networks, as applicable.
All information provided by the User on the website must be true. Thus, the User must ensure the authenticity of all the data provided when filling out forms on our website. Accordingly, the User may exercise their right to correct incomplete, inaccurate, or outdated data, to keep all information provided to Zanotti permanently updated, so that it always reflects the User’s actual data. Under all circumstances, the User will be solely responsible for false or inaccurate statements made and that may cause damage to Zanotti or third parties.
Zanotti does not check or control the User’s behavior on the website. Thus, Zanotti disclaims any responsibility for damages of any nature that may arise from misuse of the Website or due to the lack of veracity, validity, exhaustiveness, and/or authenticity of the content made available, as well as for information that Users provide to other Users about themselves and, in particular, although not exclusively, for damages of any nature that may arise from the replacement of personality by a User in any class of communication carried out through the website.
It is worth noting that all the data we collect is used for the best provision of our services. We do not rent, sell or transfer your personal data to anyone, but we may share it with third-party companies, contracted by us to carry out our Marketing strategies. Therefore, all your data and information are treated as confidential, and will only be used for the purposes described and authorized by you, mainly so that you can use our services fully, always aiming to improve your experience as a user. We also ensure our data processing is not carried out discriminatorily and does not infringe any individual rights or freedoms.
You must protect your data from unauthorized access to your device. It is also very important that you know we will never send electronic messages requesting confirmation of data or containing attached executable files (extensions: .exe, .com, among others). If you have questions about the legitimacy of any content received on behalf of Zanotti, please contact us.
When browsing the website, the user may be led, via hyperlinks, to third-party content or services, or other portals or platforms that may collect your information under their own Privacy Policies, which must be observed and accepted by you. External hyperlinks do not constitute an endorsement by Zanotti of the linked websites/environments or the information, products, or services contained therein, except when they are owned by it.
5. COOKIES
Cookies are small units of data stored by the browsers in the memory of devices (computer, smartphone, tablet, etc.), to improve the user’s browsing experience.
Cookies are created when a user’s browser loads a certain website. This website sends information to the browser, which then creates a text file. Every time the user returns to the same website, the browser retrieves and sends this text file to the website’s server.
Cookies are used, for example, to remember your preferences (such as languages, country, etc.) while you browse and on future visits. They also collect information about the origin of your access (search engine, social network, direct mailing, advertisements, etc.), as well as the pages of the website you visit, for better identification of the subjects of your interest.
Below is a detailed list of the cookies we collect on our website, which we regularly check using scanning tools to keep as up-to-date and accurate as possible. Cookies are sorted into the following categories:
Necessary Cookies
Statistical Cookies
Performance Cookies
Marketing/Advertisement Cookies
Functional Cookies
Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled on our systems. These cookies do not store personally identifiable information and are normally assigned in response to your actions such as service requests.
Domain |
Cookie Name |
Duration |
Purpose |
materiais.zanotti.com.br |
_rd_experiment_version |
1 year |
RD Station Marketing Cookie. Used to guarantee a user always sees the same version of an A/B test, thus ensuring consistency of results and experience. |
materiais.zanotti.com.br |
_rdlps_pp |
6 months |
RD Station Marketing Cookie. Used to not require the same visitor to answer the same questions as before in a smart form. |
zanotti.com.br materiais.zanotti.com.br |
cookieconsent_status_ |
1 year |
RD Station Marketing Cookie. Used to save cookie preference responses, thus not repeating the same questions during the validity of this consent. |
zanotti.com.br |
3 months |
RD Station Marketing Cookie. Used to prevent the same popup window from appearing to the same visitor over and over again in a short period. |
|
www.zanotti.com.br |
laravel_session |
2 hours |
Laravel is a PHP framework used in website programming. This cookie is used to identify a session instance to the user. |
www.zanotti.com.br |
cmRzdGF0aW9uLXBvcHVwLTUzNzk2Ni12aWV3ZWQ |
Session |
Cookies generated by Laravel (PHP framework) to record the user’s session information. |
www.zanotti.com.br |
cmRzdGF0aW9uLXBvcHVwLTExMjI5NTMtdmlld2Vk |
Session |
Cookies generated by Laravel (PHP framework) to record the user’s session information. |
google.com |
rc::a |
Persistent |
This cookie is used to distinguish humans from bots (robots). It allows valid reports on the use of the website to be generated. |
google.com |
rc::c |
Session |
This cookie is used to distinguish humans from bots (robots). |
Statistical Cookies
Statistical Cookies, or Analytics, translate visitor interactions into detailed behavior reports, anonymously.
Domain |
Cookie Name |
Duration |
Purpose |
zanotti.com.br |
_ga |
2 years |
This cookie is installed by Google Analytics. It is used to calculate visitors, sessions, campaign data and track website usage for website analytics reporting. Cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
zanotti.com.br |
_gid |
24 hours |
This cookie is installed by Google Analytics. It is used to store information about how visitors use the website and helps in creating an analytical data report on how the website is performing. Data, including the number of visitors, their origin, and pages visited, is kept anonymously. |
zanotti.com.br |
_gat_UA-23943918-1 |
1 minute |
This is a type of pattern cookie set by Google Analytics, where the pattern element in the name contains the unique identity number of the account or website to which it relates. Variation of the _gat cookie used to limit the amount of data recorded by Google on high-traffic websites. |
zanotti.com.br |
_gat_UA-158560380-1 |
1 minute |
This is a type of pattern cookie set by Google Analytics, where the pattern element in the name contains the unique identity number of the account or website to which it relates. Variation of the _gat cookie used to limit the amount of data recorded by Google on high-traffic websites. |
Google Analytics |
__utma |
2 years from the definition/update |
Used to distinguish users and sessions. |
Google Analytics |
__utmb |
30 minutes from the definition/update |
Used to determine new sessions/visits. |
Google Analytics |
__utmc |
End of the browser session |
Used to determine if the user was in a new session/visit. |
Google Analytics |
__utmt |
10 minutes |
Used to control the request rate. |
Google Analytics |
__utmz |
6 months from the definition/update |
Stores the traffic source or the campaign by which the user got to your site. |
zanotti.com.br |
_gd# ou _gd* |
Session |
Used to track the pages visited by the user. |
Performance Cookies
Performance Cookies allow a website to remember all information that would change the behavior or appearance of the website, such as your preferred language or your location. In addition, they allow us to count visitations and traffic sources so that we can measure and improve our website’s performance. Performance cookies help us know which pages are the most and least visited ones and how visitors navigate the website. All the information these cookies collect is aggregated and therefore anonymous. If these cookies are not enabled, we will not know when you visited our website.
Domain |
Cookie Name |
Duration |
Purpose |
zanotti.com.br |
__trf.src |
2 years |
RD Station Marketing Cookie. Used to store the source reference of a user’s visit to the site. |
zanotti.com.br |
rdtrk |
1 year |
RD Station Marketing Cookie. Used to store the list of all the pages accessed by the visitor within the site, even before conversion, that is, before and after filling out a form. |
rdstation.com.br |
_rdtrk |
9 years and 7 months |
RD Station Marketing Cookie. This is a version variation of the “rdtrk” cookie with the same purpose, but which is older and inactive. |
Marketing/Advertisement Cookies
Marketing or Advertising cookies track visitors’ browsing and collect data so that the company can create more relevant ads based on such behavior. They work by unique identification of your browser and device. If these cookies are not enabled, you will not see personalized advertising on different websites
Domain |
Cookie Name |
Duration |
Purpose |
zanotti.com.br |
_fbp |
3 meses |
This cookie is set by Facebook to deliver ads on Facebook itself or on digital platforms powered by Facebook ads after visiting this website. |
facebook.com |
fr |
3 months |
This cookie is set by Facebook to show relevant ads to users and measure and improve them. It also tracks user behavior on websites that have the Facebook pixel or Facebook social plugin. |
facebook.com |
tr |
Session |
This is a Pixel used by Facebook to deliver a number of advertising products, such as real-time bidding from third-party advertisers. |
Functional Cookies
These cookies allow us to provide advanced features and customizations such as real-time chat, instant form fill, etc. They can be assigned by us or by partners whose services we add to our pages. If these cookies are not enabled some features may not work properly.
Domain |
Cookie Name |
Duration |
Purpose |
materiais.zanotti.com.br |
_form_fields |
3 months |
RD Station Marketing Cookie. Used to quickly fill in previously filled fields. |
zanotti.com.br |
wls |
Session |
Active session cookie on the page. It is activated when the user enters the website. |
www.zanotti.com.br |
modernizr |
Session |
A plugin that supports advanced Javascript functionality. It detects whether browsers support HTML5 and CSS3 features. |
When accessing Zanotti’s website, users can set their cookie permissions via the Cookie Consent PopUp displayed on the page, in accordance with their privacy concerns. Thus, the user can disable cookies by category, except for cookies strictly necessary for the website to function properly.
The user can also easily remove cookies that have been created in the cookies folder of their browsers. On the links below you will find more details on how to disable cookies for the most popular browsers:
Google Chrome // Mozilla Firefox // Safari // Internet Explorer // Microsoft Edge // Opera
6. 6. HOW DO WE USE YOUR DATA?
We use your personal data to identify matters of your interest regarding Zanotti products, as well as to communicate to you in a segmented (e.g., group of stylists, buyers, wholesalers) and customized (e.g., with your name/last name) manner.
The collection of data related to your device and access information is intended to improve the website efficiency and evaluate the effectiveness of advertising campaigns eventually carried out.
Some of the uses mentioned above incorporate the concept of Data Processing, which are operations carried out by Zanotti on personal data or sets of personal data, by automated means or otherwise.
The processing and protection of the data provided, always under the legislation in force, will be carried out by Zanotti, whose contact information is available on this page.
You can request that the data provided be updated, ask for clarification on how we store and use it, or revoke, at any time, your consent to its use by sending an e-mail to Zanotti.
You, according to the LGPD law, can exercise your rights through:
I - acknowledgment of processing;
II - access to data;
III - correction of incomplete, inaccurate, or outdated data;
IV - anonymization, blocking, or deletion of unnecessary, excessive, or processed data in disagreement with the provisions of this Law;
V - portability of data to another service or product provider, upon request, in accordance with the regulations of the national authority, under all relevant commercial and industrial secrets;
VI - deletion of personal data processed with the consent of the holder;
VII - information on public and private entities with which the controller shared data;
VIII - information on the possibility of not granting consent and on the consequences of such denial;
IX - revocation of consent.
It is worth mentioning that our data protection officer can be reached from the following email address: privacidade@zanotti.com.br. At any time, you may also opt-out of receiving any further communications from us by simply following the instructions provided at the bottom of any email sent by us.
If you believe that your personal information has been used in a manner inconsistent with the Privacy Policy or your choices, or if you have other questions, comments, or suggestions regarding this Privacy Policy, you may also contact our Data Protection Officer.
7. 7. DATA STORAGE AND RETENTION
All data provided to our website is stored in a database with access restricted to qualified persons, who are contractually obliged to maintain the confidentiality of the information and not to use it inappropriately.
The registration information provided by you will be kept indefinitely or until you request its deletion.
Even upon your deletion request, Zanotti may retain some of your data in the following situations: compliance with legal or regulatory obligations, a survey by a research body, and use by Zanotti, with anonymization of personal data, whenever possible.
Zanotti has implemented and follows standard measures to protect against unauthorized access and interception or processing of Personal Information. Even so, we disclaim any responsibility for any damages and/or losses arising from failures, viruses, or invasions of our database, and also in cases of sole responsibility to the user, except in cases of proof of guilt. We are also not responsible for the user’s negligence towards their own personal data.
8. UPDATES
We may update this privacy policy from time to time, either to better adapt it to Zanotti’s conduct or to comply with laws and regulations, and the user is responsible for reading, accepting, and consenting to the latest version.
Whenever there is a modification to our Privacy Policy, you will be notified through one of the communication channels (e-mail address, WhatsApp number, and others).
The present version of this Privacy Policy was last updated on 08/03/2021.
9. LEGISLATION AND JURISDICTION
This policy will be governed, interpreted, and executed in accordance with the Laws of the Federative Republic of Brazil, notably Law No. 13.709/2018, regardless of the Laws of other states or countries. If any provision is considered illegal or illegitimate, the other valid conditions will remain applicable.
The jurisdiction of the Judicial District of Jaraguá do Sul, State of Santa Catarina, is elected to resolve any litigation or controversy that may arise from this document.